Privacy Policy

Last updated: 7/ 7/ 2026

This Privacy Policy explains how Aces Design Studio, an interior design studio based in Il-Gżira, Malta, collects, uses and protects your personal information when you visit our website, contact us, or use any of our services. If you have questions after reading this, you can reach us directly through our Contact Us page.

Who We Are

Aces Design Studio is the data controller responsible for your personal information under this policy.

Business name: Aces Design Studio Address: 115 Triq Il-Flotta, Il-Gżira, GZR 1070, Malta Email: info@acesdesignstudio.com Phone: +356 7703 9686

We are based in Malta and process personal data in line with the EU General Data Protection Regulation (GDPR) and applicable Maltese data protection law.


What Information We Collect

We collect information in a few different ways, depending on how you interact with us.

Information You Give Us Directly

When you fill in our contact form, request a free consultation, or email or call us, we collect details such as your name, email address, phone number, and any project information you choose to share, including uploaded files like floor plans or reference images.

Newsletter Sign-Up

If you subscribe to our newsletter, we collect your email address so we can send you updates, design insights and offers. You can unsubscribe at any time using the link at the bottom of any email we send.

Information Collected Automatically

Like most websites, ours uses cookies and similar technologies to understand how visitors use the site. This can include your IP address, browser type, device information, and pages visited. Full detail on this is in our Cookie Policy.

WhatsApp Contact

If you message us through the WhatsApp button on our site, that conversation is subject to WhatsApp’s own privacy terms in addition to this policy, since it takes place on WhatsApp’s platform rather than ours.


How We Use Your Information

We use the personal information we collect to:

  • Respond to enquiries and consultation requests
  • Prepare design proposals, quotes and project plans
  • Communicate with you throughout an active project
  • Send newsletter updates, if you have opted in
  • Improve our website based on how visitors actually use it
  • Meet legal and accounting obligations, such as invoicing records

We do not sell your personal information to third parties.


Who We Share Information With

We may share limited information with:

  • Contractors and suppliers working on your project, where necessary to coordinate the work, such as tilers, carpenters, or furniture suppliers
  • Service providers who support our business operations, such as our website host, email provider, or accounting software
  • Legal or regulatory authorities, if required by law

Anyone we share data with is expected to handle it securely and only use it for the purpose it was shared for.


How Long We Keep Your Information

We keep enquiry and project-related information for as long as needed to complete a project and meet our legal and accounting obligations, generally up to seven years for financial records, in line with Maltese requirements. Newsletter email addresses are kept until you unsubscribe.


Your Rights

Under GDPR, you have the right to:

  • Ask what personal data we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information, where we are not legally required to keep it
  • Withdraw consent for marketing emails at any time
  • Ask for a copy of your data in a portable format
  • Object to certain uses of your data

To exercise any of these rights, contact us at info@acesdesignstudio.com. If you are not satisfied with our response, you can lodge a complaint with Malta’s Information and Data Protection Commissioner (IDPC).


How We Protect Your Information

We use reasonable technical and organisational measures to keep your information secure, including secure hosting and restricted access to enquiry and project records. No method of storing or transmitting data online is completely risk free, but we take this seriously and review our practices regularly.


Changes to This Policy

We may update this Privacy Policy from time to time, for example if we start using a new tool or service that processes personal data. The date at the top of this page shows when it was last updated.


Contact Us About This Policy

If you have any questions about this Privacy Policy or how your data is handled, get in touch through our Contact Us page, by phone on +356 7703 9686, or by email at info@acesdesignstudio.com.